POLICIES AND PROCEDURETERMS Payment with order, by checks (personal or company), money orders, cashier’s checks and credit card (Visa, Master Card or American Express) are accepted. Issue your check to QUALITYBOOKS. Check your order carefully for correct pricing and shipping charges. $15 bank service charge for all returned checks.
Standard shipping is $4.00 (flat rate no matter how large the order).
For faster service please specify Priority Mail.
Over 90% of orders are shipped on the same day they are received. Orders received by 4:00 p.m. Eastern Time are shipped the following morning. Orders received on Sundays are usually shipped the same day, but they may not be shipped until Monday morning if business is extremely heavy.
Airmail shipping is $6.00 (flat rate no matter how large the order). Payments may be made by credit card (Visa, Master Card or American Express), International Money Order or Bank Check and must be issued in U.S. funds and drawn on a U.S. Bank or U.S. Branch of a Canadian Bank.
Airmail shipping is $7.00 (flat rate no matter how large the order). Delivery to most countries can be expected in approximately 7-20 days. Payments may be made by credit card (Visa, Master Card or American Express), International Money Order or Bank Check and must be issued in U.S. funds and drawn on a U.S. Bank or U.S. Branch of a Canadian Bank.
Customers may receive a full refund of the purchase price of the product less postage and handling for a period of up to 30 days. If for any reason you are not completely satisfied just return merchandise within 30 days, in saleable conditions, for prompt refund. NO QUESTIONS ASKED!
Mon/Fri, 9 a.m. to 5 p.m. Eastern Time. Holidays Hours: Closed all major holidays. However, you may order by Fax: 1 800 887 6123, Phone voice mail (orders only): 1 800 951 2490, Online or by Mail, 24 hours a day.
We will be closed December 29, 1999 through January 3, 2000. |